Your Team’s Technical Backup
Go Top Shelf is your technical team, when you don’t have one. We help marketing and events teams get website updates, fixes and development done.
Based in Chelmsford, Essex, we provide ongoing technical support so a broken form, delayed page or difficult integration does not have to become your team’s problem to solve alone.
We start with what needs doing and when. Website builds, software and integrations support that work when a bigger change is the right answer.
Support
Bring us the website updates and technical requests your team cannot handle in-house. We agree priorities, scope and support arrangements around your work.
Fix
When something is not working, we investigate the cause, explain the options and test the agreed fix. You get a clear picture of the problem and the next step.
Develop
When an update is not enough, we can build a new page, WordPress website, integration or focused application. Development serves the job, not the other way round.
Go Top Shelf
We would rather recommend a straightforward solution than sell you something complicated. You should know what you are getting, what it costs and how to manage it.
Clear Communication. Practical Support.
Your team needs to know what is happening, what is waiting on a decision and whether a deadline is at risk.
We explain technical issues in plain language, agree the next steps and show you progress. You stay involved in the important decisions without having to manage every technical detail.
Go Top Shelf’s Tom Watts
Technical Support and Problem-Solving
I’ve been building and improving websites since 2013. I’ve worked across design, development and the day-to-day running of Go Top Shelf, so I understand that a website has to work for the business behind it.
I’m based in Chelmsford. I’m interested in the parts of a project that make a real difference: making information easier to find, reducing repetitive admin and giving people tools they can actually use.
If you’re not sure where to start, book a free 30-minute consultation. Bring the website problem, planned update or deadline your team needs help with.
Why choose Go Top Shelf
Go Top Shelf was founded by Tom Watts in 2016. The aim was simple: useful work, clear communication and fair pricing.
We listen to what your team needs, agree priorities and review the working result with you. Ongoing support comes first, with builds and integrations available when a task needs more development.
Transparency on pricing
We agree the scope, costs and support coverage before work begins. Additional development and third-party costs are discussed separately.
Brutal honesty on problems
If there’s a problem with your website, we’re going to tell you, even if it’s our fault.
A higher standard for work
We review the working site, not just the mockups. Navigation, forms, content editing and mobile layouts are part of the job.
We're problem solvers
We focus on the website problem in front of your team and the practical work needed to resolve it. If a request depends on access, another provider or a wider change, we make that clear.